Read next: Microsoft Word keeps crashing.It’s common for Outlook users to encounter the error message ‘You have exceeded the size limit on your mailbox’. If nothing helps, repairing your Office installation is an option you may want to consider.
Word 2007: HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Options.Word 2010: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Options.Word 6: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Word\Options.To delete the Word Options registry key, open Registry Editor and locate the following registry subkey, as appropriate for the version of Word that you are running: Related: Microsoft Word has stopped working 2. If Word starts and works correctly, great! If not, restore the original backed-up Word Data registry key Wddata.reg, by double-clicking on it. Name the file Wddata.reg, and then save the file to the desktop.Ĭlick Delete on the Edit menu, and then click Yes. Similarly, check the path for your version of Office.Ĭlick Data, and then click Export on the File menu. Word 2002: HKEY_CURRENT_USER\Software\Microsoft \Office\10.0\Word\Data.Word 2003: HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Data.Word 2007: HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data.Word 6: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Word\Data.Open regedit and locate the following registry subkey, as appropriate for the version of Word that you are running: Before you proceed, create a system restore point first. You may have to try one or more of these suggested troubleshooting steps and after every try, see if your Word starts and runs correctly. The methods that are described can help you determine the cause of a problem with Word when you cannot identify the problem by another method.
Microsoft has published an article that describes how to troubleshoot problems that occur when you start or use Microsoft Office Word.
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